Technical Support and Maintenance
Intelliscan Ltd offers a fully comprehensive Technical
Support and Annual Maintenance Agreement. The Technical Support
and Maintenance Agreement can be purchased with a copy of the ARCS
for GIS software, or at any time thereafter.
Maintenance and Technical Support Agreement holders enjoy many
benefits including:
- Free ARCS for GIS software upgrades and updates.
- New ARCS for GIS software versions are released to compliment
new GIS software versions. This ensures that ARCS for GIS is fully
compatible and up to date with customer requirements.
- Peace of mind through a proficient telephone and email technical
support system.
- Twenty-four hour technical reporting via email. This allows
a user to send a report to Intelliscan Ltd Technical Support Team
whether out of office hours (GMT) or in another time zone.
- These advantages equates to an overall improved efficiency in
response to technical matters.
If you are not on technical support but require assistance then
please refer to the ARCS for GIS User Guide that was issued with
the ARCS for GIS software.
Alternatively, the following most popular aspects of the User Guides,
as well as the most 'Frequently Asked Questions', have been compiled
to assist with the most common areas of technical support.
If these sections do not provide adequate assistance then please
contact us regarding
our Technical and Maintenance Support Contracts. Our technical support
team will be more than happy to work out a package most suitable
to your requirements, so please do not hesitate to contact us on;
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