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Frequently Asked Questions

 
Digital Pen Questions
Q How does a digital pen work?

A A digital pen contains a ball-point ink cartridge and writes like a normal pen. As it writes, the pen uses a miniature internal camera to capture and analyze dots on the digital paper beneath it. By recognizing unique patterns of dots, the pen is able to determine on which page it is writing and where it is on that page. Information about individual pen strokes is stored in pen memory and can be used to reconstruct handwriting upon later upload and processing.
 
Q Does a digital pen take pictures of ink on digital paper?
A No. A digital pen uses images of the dot pattern beneath the pen to calculate and record its precise position on a page. It does not take pictures of the handwritten ink strokes themselves.
 
Q How long does the battery in a digital pen last?
A Except in situations of nearly continuous handwriting, a digital pen's batteries will hold a charge for at least a day. Recharging of the pen occurs while it is in its docking cradle and typically takes just a few minutes to accomplish.
 
Q How does information get from the pen to me?
A Once a pen has been used on your forms, the recorded information can be sent - via bluetooth™ or GPRS - to a database that processes your forms. The resulting form images and data are temporarily stored in this secure database specifically designed for your form. The data is then forwarded to you based on your configuration choices. This can all take place in a matter of seconds.
 
Q How many pages will a digital pen hold?
A The number of pages of information a digital pen will hold is dependent upon how much handwriting is done on each page. In most cases, a digital pen will record at least 40 pages of handwriting in its memory before needing to be downloaded. In order to alert the user of a full memory condition, a digital pen will vibrate when attempting to record further handwriting.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

 
 
 

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